Shipping policy

Shipping Policy – Louise Dean Artist

Processing Time
All orders are processed within 2–5 business days. Original artworks and limited edition giclée prints are packaged by hand with care. Print-on-demand items are made to order and fulfilled by a trusted third-party printer.

Shipping Rates & Delivery

• UK Orders: Free standard shipping on all original art and prints.

• International Orders: Shipping rates are calculated based on weight and location. Shipping costs will be displayed at checkout.

• Prints (via Prodigi): Free shipping is included for UK, US, EU, and Canada orders. Prints are fulfilled and shipped directly by Prodigi, with typical delivery times of 5–10 business days.

Customs & Import Taxes
International buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

Tracking
All orders are shipped with tracking where available. You will receive tracking information via email once your order has been dispatched.

Packaging
Original artworks are securely packaged to protect against damage during shipping. Smaller prints are sent flat or rolled in tubes depending on size and destination.